Frequently Asked Questions (FAQ)

1. What is Cybella?
Cybella is your go-to online store for stylish, high-quality products designed to elevate your lifestyle. We’re dedicated to providing premium collections with excellent customer service.

2. How can I place an order?
Placing an order is simple! Browse our collections, add your desired items to the cart, and proceed to checkout. Enter your details, choose a payment method, and confirm your order.

3. What payment methods do you accept?
We accept a variety of payment options, including:

  • Credit/Debit Cards
  • UPI
  • Wallets
  • Net Banking
  • Cash on Delivery (available in select locations)

4. Do you offer free shipping?
Yes, we offer free shipping on orders over a certain amount. Please check our shipping policy for details.

5. When will my order arrive?
Orders are typically processed within 1-2 business days. Delivery times depend on your location but usually range from 5-7 business days.

6. Can I track my order?
Yes! Once your order is shipped, you will receive a tracking link via email or SMS to monitor its progress.

7. What is your return policy?
We offer hassle-free returns within 7 days of delivery for most items. Please ensure the product is unused, in its original condition, and includes all tags and packaging. Visit our Return Policy page for more details.

8. How do I contact Cybella customer support?
Our team is here to assist you! You can reach us at:

9. Do you ship internationally?
Currently, we ship within India only. Stay tuned as we work on expanding our services globally!

10. Are the products on Cybella authentic?
Absolutely! We prioritize quality and authenticity. All our products are sourced from trusted suppliers to ensure you receive the best.